Policies & Documents

This page provides access to J9 Web’s official policies, terms, and shared documents.
These documents are provided to ensure transparency, compliance, and clarity when engaging with our services.

Please take a moment to review the relevant information before proceeding with any service or enquiry.

Legal & Compliance Policies

The following policies govern the use of this website and our services:

  • Privacy Policy
    Explains how personal information is collected, used, stored, and protected in accordance with the Protection of Personal Information Act (POPIA). 

  • Terms & Conditions
    Sets out the terms under which services are provided, including payment terms, scope of services, and limitations.

  • Payment & Refund Policy
    Details payment-in-advance requirements, processing conditions, and refund considerations.

Client Documents & Forms

The following documents may be shared with clients during the onboarding or service process:

  • Client Intake / Information Form
    Required to collect information necessary to deliver requested services.

  • Service-Specific Checklists
    Document requirements for company registration, consulting, coaching, or course-related services.

  • Authorisation Documents
    Where applicable, documents such as mandates or powers of attorney required to act on a client’s behalf.

📌 Documents are provided directly to clients via email or secure sharing methods and are not publicly downloadable unless stated otherwise.

Use of Documents

All documents hosted or shared:

  • Are provided for informational and service-related purposes only

  • Remain the intellectual property of J9 Web unless otherwise stated

  • May not be copied, distributed, or reused without prior written consent

Updates & Revisions

Policies and documents may be updated periodically to reflect:

  • Legal or regulatory changes

  • Updates to services

  • Operational improvements

The most recent version will always be published on this page.

Questions or Clarifications


If you have any questions regarding these policies or documents, please contact:

📧 Email: jeanineszeles@gmail.com
📱 WhatsApp / Call: +27 74 233 9492
🌐 Website: https://j9web.co.za

Disclaimer

⚠️ Disclaimer: Shared workbook is intended as a study aid only and does not replace the official PPRA examination material or legislation. J9 Compliance is not affiliated with the PPRA. Always study from the latest official PPRA publications, legislation, and examination notices.

Disclaimer: J9 Compliance provides educational information and compliance guidance only. We are not legal or financial advisers. Always consult a qualified legal practitioner, certified financial adviser, accountant, or other appropriate professional before making legal, financial, tax, or business decisions.