Making Compliance Practical, Accessible and Actionable
Compliance information made easier to understand
J9Compliance helps South African estate agencies and property practitioners understand, implement and maintain their compliance responsibilities.
We turn complex regulatory requirements into practical, implementation-ready frameworks that businesses can use with confidence. Our resources, training and technology are designed to reduce uncertainty, strengthen internal processes and help firms remain prepared for regulatory reviews and audits.
Your Engine Room for Compliance
Compliance should not be a collection of documents stored away and forgotten. It should form part of how your business operates every day.
J9Compliance provides structured policies, registers, templates, implementation guidance and staff training covering key requirements such as FICA, PPRA, POPIA and the CPA.
Our growing resource library and J9Compliance Intelligence Agent give property professionals access to practical information and tools without the traditional cost and complexity of high-end consultancy.
Meet the Team
J9Compliance is supported by a multidisciplinary team spanning compliance strategy, training, product design, data analytics, digital marketing, creative direction and commercialisation.
Together, we transform complex information into clear resources, intuitive digital experiences and practical solutions that help businesses operate with greater confidence.
Our Vision
Our vision is to make professional compliance support more accessible to every South African property business-regardless of its size.
We are building a practical compliance ecosystem where knowledge, tools, training and technology work together to help businesses protect their licences, strengthen their operations and create a lasting culture of accountability.
Christie Osborne
Principal Product Designer
Christie is a Product Designer and Illustrator with over six years of experience connecting visual design with product strategy. Based in Cape Town, she leads Borne Studios, helping businesses launch and scale through thoughtful UI/UX design and a product management mindset. Her work integrates neuroscience principles and AI tools to create intuitive, behaviour-driven digital experiences. As a dual South African and British citizen, Christie brings a globally minded perspective to every project..
Ida Bounds
Training Manager
Ida believes that knowledge becomes truly valuable when it can be shared with others. As Training Manager, she transforms complex information into clear, practical learning experiences that build confidence and capability. Her approachable style and commitment to continuous development help ensure that training is understood, applied and remembered.
“You haven’t learnt it until you can teach it.”
Carl Keissig
CMO
Carl leads J9 Compliance’s digital strategy, automation and data-driven growth. He oversees the development and optimisation of digital platforms, customer journeys, marketing systems, analytics and performance reporting. By transforming complex data into actionable insights and efficient digital processes, Carl helps J9 Compliance improve user experiences, expand its reach and deliver accessible, technology-enabled compliance solutions.
Maria Tsingos
Digital marketing strategist
Maria is a digital marketing strategist and performance marketer with over 10 years of experience helping brands grow through data-led strategy and creative campaigns. She specialises in paid media across Meta, Google, LinkedIn and other digital platforms, delivering measurable awareness, engagement and conversions. With experience spanning higher education, luxury travel, hospitality and lifestyle brands, Maria combines creativity, analytics and emerging AI technologies to create smarter marketing strategies that connect businesses with the right audiences.
Jeanine Szeles
Compliance Advisor
Jeanine is a product, innovation and commercialisation executive who turns ideas into practical, market-ready ventures. Her work spans J9Compliance, Happy Hour Beverages and RollingStoner Travel & Tours, combining strategy, technology and commercial execution. She is passionate about simplifying complex challenges, creating sustainable opportunities and helping businesses move confidently from concept to market. Jeanine is also the author of The Debt File, sharing practical lessons on financial recovery, resilience and rebuilding.
Natasha Osborne
Creative Director
Natasha is a Creative Director with over eight years of experience delivering strategic, design-led solutions across branding, digital, print, web, motion graphics and marketing. She combines creative vision with commercial thinking to build impactful brands and engaging user experiences that support measurable growth. Passionate about innovation and emerging technology, Natasha incorporates AI-powered workflows into her creative process to deliver smarter, more efficient and future-focused design solutions.
Our Approach
We combine compliance knowledge, business strategy, training, data, technology and user-focused design to make regulatory information easier to understand and apply.
Our approach is:
- Practical: Resources designed for real-world implementation.
- Accessible: Clear guidance without unnecessary complexity.
- Relevant: Developed for South African estate agencies and property practitioners.
- Technology-enabled: Using digital tools and responsible AI to improve access to information.
- Implementation-focused: Helping businesses move from knowing what is required to putting it into practice.