Our Mission
Your Engine
Room for
Compliance
Compliance isn’t a box to tick once a year. It belongs in the rhythm of daily operations - built into how your team works, not bolted on as an afterthought.
We deliver FICA, PPRA, POPIA, and CPA compliance through policies, registers, templates, guidance notes, and tailored training. Our resource library and J9Compliance Intelligence Agent give every estate agency direct access to the expertise they need- without the cost of traditional legal consultancy.
covered
Our Approach
Five Principles.
One Ecosystem.
Every product, tool, and service we build is tested against these five principles - because compliance only works when it works in practice.
01
Practical
Real-world implementation, not theory. Every tool and template is built for how estate agencies actually operate.
02
Accessible
Clear language, low complexity. Compliance guidance every practitioner can understand and act on - without a law degree.
03
Relevant
Purpose-built for South African estate agencies. FICA, PPRA, POPIA, and the CPA - the regulations that matter to you.
04
Technology-
Enabled
Responsible AI and digital tools that automate the routine, surface the critical, and scale your compliance capacity.
05
Implementation-
Focused
We move you from knowing to doing. Frameworks, registers, and templates that go straight into daily operations.
Compliance Q&A
Which regulations apply to real estate agencies?
South African real estate agencies are not governed by one law alone. Their obligations form part of a wider compliance ecosystem. The requirements that apply will depend on the agency's structure, services, clients, employees and transactions.
Property Practitioners Act & Regulations
Regulates agencies and practitioners, Fidelity Fund Certificates, trust money, mandatory disclosures, supervision, recordkeeping, conduct and consumer protection.
Financial Intelligence Centre Act
Requires FIC registration and a working risk-based programme covering client due diligence, beneficial ownership, screening, records, training and regulatory reporting.
Protection of Personal Information Act
Governs how identity documents, financial details, contact information and other personal information are collected, used, secured, retained and destroyed.
Consumer Protection Act
Requires marketing, mandates, representations, fees, service terms, fixed-term agreements and cancellation provisions to be fair, clear and not misleading.
Rental Housing Act
Particularly relevant to agencies that manage rentals, leases, deposits, inspections and landlord–tenant relationships.
Electronic Communications & Direct Marketing
Email, SMS, telephone and WhatsApp marketing must follow the applicable consent, objection, identification and communication requirements.
Not Sure Where to Start?
Compliance can feel overwhelming. Reach out directly to Jeanine Szeles or browse our FAQ.
Do you need help with compliance?
Important disclaimer
Important disclaimer
J9 Compliance is not a law firm, financial services provider, tax adviser or investment adviser. Neither J9 Compliance nor the J9 Compliance Intelligence Agent provides legal, financial, investment, credit, accounting or tax advice.
The information, summaries, classifications, suggested actions and responses made available through the platform are provided for general educational and informational purposes only.
The platform uses automated technology to collect, classify and summarise information from selected publicly available sources. Automated summaries may contain errors, omissions, outdated information or incorrect assessments of relevance. A publication displayed by the platform may not apply to your particular organisation, activities or circumstances.
Users must verify all information against the original official publication and obtain advice from an appropriately qualified legal, financial, tax or compliance professional before acting or deciding not to act.
Use of the platform does not create an attorney-client, financial-adviser-client, fiduciary, consulting or other professional relationship with J9 Compliance. A professional engagement with J9 Compliance arises only through a separately agreed service arrangement.
J9 Compliance does not represent or imply that it is affiliated with, authorised by or endorsed by any regulator, government department or public body displayed on the platform.
Links to external websites are provided for verification and convenience. J9 Compliance does not control those websites and cannot guarantee their availability, accuracy or continued operation.
While reasonable care is taken in developing and maintaining the platform, J9 Compliance does not warrant that the information is complete, accurate, current or suitable for a particular purpose. Users remain responsible for their own compliance decisions, regulatory obligations and professional advice.
Do not enter confidential, privileged, personal, client-specific or commercially sensitive information into the early-access assistant.