Privacy Policy
Effective Date: 1 January 2023
Updated; 7 July 2026
J9 Web (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used lawfully, transparently, and securely in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://j9web.co.za or engage with our services.
- Information We Collect
We may collect and process the following personal information:
- Full name
- Email address
- Contact number (including WhatsApp)
- Company or business information
- Information submitted via contact forms, intake forms, or email
- Any additional information you voluntarily provide when enquiring about our services
We do not collect sensitive personal information unless it is required to provide a specific service and is supplied voluntarily by you.
- How We Collect Information
Personal information is collected when you:
- Complete a contact or enquiry form on our website
- Contact us via email, WhatsApp, or phone
- Book a session via Calendly
- Engage our services for company registration, consulting, coaching, or courses
- Purpose of Collection
We collect and use your personal information to:
- Respond to enquiries and provide requested services
- Assist with company registration and related administrative processes
- Provide consulting, coaching, or course-related services
- Communicate service updates, next steps, or required documentation
- Comply with legal and regulatory obligations
Your information will only be used for the purpose for which it was collected.
- Legal Basis for Processing
Personal information is processed based on:
- Your consent
- The need to perform a service or contract
- Legal or regulatory requirements, where applicable
- Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared:
- Where required to complete a requested service (e.g. official CIPC processes)
- Where required by law or a regulatory authority
- With trusted service providers who assist in operating the website or delivering services, subject to confidentiality
All third parties are required to protect your information in line with POPIA.
- Storage and Security
We take reasonable technical and organisational measures to protect your personal information against:
- Loss
- Unauthorised access
- Disclosure
- Alteration or destruction
Information is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law.
- Your Rights
In terms of POPIA, you have the right to:
- Access your personal information
- Request correction or deletion of your information
- Withdraw consent (where applicable)
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator of South Africa
Requests can be made using the contact details below.
- Cookies and Website Analytics
This website may use cookies or similar technologies to improve user experience and analyse website traffic.
You may disable cookies through your browser settings, although this may affect website functionality.
- Third-Party Links
Our website may contain links to third-party websites (e.g. Calendly, LinkedIn, WhatsApp).
We are not responsible for the privacy practices or content of external websites.
- Updates to This Policy
This Privacy Policy may be updated from time to time.
Any changes will be posted on this page with an updated effective date.
- Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Janine Szeles
Email: jeanineszeles@gmail.com
Phone / WhatsApp: +27 74 233 9492
Website: https://j9web.co.za
By using this website, you consent to the collection and use of your personal information as described in this Privacy Policy.
Disclaimer
The information, templates, guides, training material, checklists, and resources provided by J9 Compliance are intended for general educational and informational purposes only.
While every effort is made to ensure that the information is accurate and up to date, legislation, regulations, and industry requirements may change without notice. No representation or warranty is made regarding the completeness, accuracy, or suitability of the information for any specific situation.
J9 Compliance is not a law firm, legal practice, financial services provider, or tax advisory business.
Accordingly:
- We do not provide legal advice.
- We do not provide financial or tax advice.
- We do not provide investment advice.
- We do not replace the services of qualified professionals.
Before making any legal, financial, regulatory, tax, property, or business decision, you should always seek advice from a suitably qualified and certified legal practitioner, financial adviser, accountant, tax practitioner, or other relevant professional.
Users remain solely responsible for ensuring compliance with all applicable legislation, regulations, municipal by-laws, and industry requirements.
J9 Compliance accepts no liability for any loss, damage, or consequences arising from the use of, or reliance on, the information or documentation provided.
By using our services, documents, training material, or website, you acknowledge and accept this disclaimer.